Privacy Policy

Effective Date: 10/01/2026

Touch Medical Services (“Touch Medical Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains what information we may collect through our website, how we may use that information, and the steps we take to protect it.

Information We May Collect

When you use our website, we may collect information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Information submitted through contact or appointment request forms
Information you provide when communicating with our office
Other information you choose to provide

We may also automatically collect certain technical information about your visit, such as your browser type, device type, IP address, pages visited, referring website, and general website usage information.

Health and Medical Information

Because Touch Medical Services provides healthcare services, information you provide to us may include health-related information.

Protected Health Information (“PHI”) that is subject to the Health Insurance Portability and Accountability Act (“HIPAA”) will be handled in accordance with applicable federal and state privacy laws and our Notice of Privacy Practices.

Please do not use general website contact forms to submit sensitive medical information unless the form is specifically designated for that purpose and appropriate security measures are in place.

How We Use Information

Information collected through our website may be used to:

Respond to questions or requests
Contact you regarding an appointment or requested service
Provide information about our medical services
Operate and improve our website
Maintain website security
Analyze website usage and performance
Comply with legal and regulatory requirements

We do not sell your personal health information.

Appointment Requests and Communications

Information submitted through an online appointment request or contact form may be used to contact you regarding your request.

Submitting an appointment request through the website does not guarantee an appointment. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Email and standard text messaging may not always be secure methods of communication. Please avoid sending sensitive medical or financial information through unsecured communication channels.

Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, and improve the visitor experience.

Depending on the technologies used on our website, third-party service providers may also collect information about website activity.

Where required, we will provide appropriate notices or choices regarding the use of cookies and similar technologies.

Third-Party Services

Our website may use third-party services for functions such as website hosting, scheduling, maps, analytics, communications, or other website features.

These third parties may have their own privacy policies and practices. Touch Medical Services is not responsible for the privacy practices of websites or services that we do not control.

When Protected Health Information is involved, Touch Medical Services will handle the information in accordance with applicable HIPAA requirements and other applicable laws.

Links to Other Websites

Our website may contain links to third-party websites. These links are provided for convenience and informational purposes. Touch Medical Services does not control and is not responsible for the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of websites they visit.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Children's Privacy

Our website is intended to provide information about our medical services to patients and their families. We do not knowingly collect personal information from children through the website except when provided by a parent, legal guardian, or as otherwise permitted by law in connection with healthcare services.

Your Privacy Rights

Depending on applicable law and the type of information involved, you may have certain rights regarding your personal information.

Additional rights apply to Protected Health Information covered by HIPAA. Please refer to our Notice of Privacy Practices for information about your rights concerning your medical information and how Touch Medical Services may use and disclose that information.

Changes to This Privacy Policy

Touch Medical Services may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Touch Medical Services
[Street Address]
Duluth, Minnesota
Phone: 218-348-8044
Email: Privacy/Office: tigistshope@gmail.com

For questions specifically concerning your medical information or your rights under HIPAA, please refer to our Notice of Privacy Practices or contact our designated privacy representative.